BofA under fire from SEIU, consumer groups - Los Angeles Business from bizjournals:

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The criticism comes from the , which is trying to organize the bank’ds workforce, along with the and the . They said that largest bank in Californiw pressured workers to meet sales quotas thatburdenedr customers, especially among the working with costly and unnecessary products. “The SEIU’s claime misrepresent Bank of America’s relationship with its customers and its respondedAnne Pace, a spokeswomann for Charlotte, N.C.-based BofA (NYSE:BAC).
Some of the practices beinhg criticized, such as courting thoses at embassies to sign up for checking accountsd andother products, has long been seen as savvyh move by major banks to reach out to Another area of criticism by the group s Tuesday involved debt collection. One former BofA employe e said the bank falsely threatened legal in violation offederal law. The formeer employee also said the bank called neighbora oftroubled borrowers, askingv them to deliver a message to the BofA customer and hopinh to embarrass them. “We will not comment on specificv allegations made by former but will say that our practicesare fair,” BofA’x Pace said.
“The bank is committed to providing products and serviced to all of our customere to help them meet theifinancial needs.”